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East Cliff Practice

Welcome to the East Cliff Practice Website

We hope you find this website both useful and informative.

If you have any comments or suggestions about this site, or how it can be improved, please Contact Us.

Montefiore medical centre


Friends and Family Test 

 We have always sought feedback from our patients, the government have now decided to roll our the Friends and Family Test to all GP practices from December 2014.

We would welcome your feed back and comments, please click HERE to answer the short survey.  Thank you in advance for taking the time to review the care we offer.

Bank Holiday Monday 25th August 

The surgery will be closed, please use the link below for useful numbers, in case of needing medical advice before we re open call 111 for advice.

Please click here for other useful numbers when the surgery is closed.

Dr Peshen

We are very pleased to welcome Dr Peshen back, he is slowly returning to work on a phased return to work.  We would like to thank all our locum doctors for their help during the time Dr Peshen was sick.
 
Call Recording

Please note all calls to and from the surgery are now recorded for the protection of you, the surgery and for internal training purposes.  We have had slight teething problems please bear with us.

Care.Data

We are asked to advise you of changes to information being extrracted from our records and passed to the Health and Social Care Information Centre (HSCIC) Please see the poster, patient leaflet and frequently asked questions.  We cannot alter anything extracted at a practice level but the infomation leaflets allows you to opt out individually if you wish.

A&E Myth Buster

Please see this A&E Myth Buster it may help you improve the care you receive.

Thanet CCG governing body meetings
Click HERE to see future dates of your local CCG governing body meetings.

 


Patient Survey (and annual report)   Prescription Service

Here is the results of our patient survey carried out during the last week of January 2014.

Our final report
Our patient survey results
Information we have put on our plasma waiting room display

We would like to thank all our patients for their feedback, our report with actions we have agreed with the patient group after the survey is above.  Please go to our patient group page for more information.


Mobile Phone Website   New website for Mobile Phones and Tablets
 

We now have a mobile version of our Practice website.

If you use a smart phone such as an Apple iPhone, Google Android or Blackberry, or a Tablet computer you will probably be directed to the mobile version first.

If you still wish to see the desktop version of the website there is a link at the foot of each mobile website page.


On-line Prescriptions   Prescription Service

You can now order your repeat prescription online using Patient Access.

Whether you are at home or work you can quickly log on to view, book and cancel appointments and order repeat prescriptions via the internet. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

 

Latest News   Patient Participation Group
 

Did you know we have a patient participation group?

The purpose of the PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Click here for further information.


Latest News   Latest News

Have a look at our Latest News page. There's information on:

  • Need a Dentist
  • New Appointments System
  • Patient Participation Group
  • Our New Website
  • CQC registration
We’re all in this together (a message from one of our patient group members)
  
The whole of the NHS is going through some extensive changes at the moment to the way GP services are delivered in our area. This has meant a lot of extra work for our team of doctors. In the Grapevine or
East Cliff Practice
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