East Cliff Practice

Welcome to the East Cliff Practice Website

We hope you find this website both useful and informative.

If you have any comments or suggestions about this site, or how it can be improved, please Contact Us.

Montefiore medical centre

Health Help Now
Health Help Now has been used more than 85,000 times since its launch, helping people to find the right treatment in the right place.

It is an app and website ( ) which matches services to symptoms and shows which services are open and where they are available.

It can help you find out if they need to see a doctor, pharmacist or use a minor injuries service.
We currently have a vacancy for a Receptionist please see details on our Jobs Page.

Your Named Doctor
As a patient at East Cliff Practice you will be aware that you are registered with a named doctor.  Your named doctor is responsible and accountable for your care.  You do not have to see your named doctor, you can see a doctor of your choice witnin your GP Team. This will not affect your care or your visits to the surgery.  We do urge you to see the same doctor with a continuing problems where possible as this assists in your continuity of care.  All consultations are recoreded on our clinical system and available to the next doctor who sees you.

Friends and Family Test 
We always welcome your feed back and comments on the care we give, please see the panel on the  bottom right to see what other people have said and also a link for you to add your comments.  We also have paper forms available in reception for those who wish to use them.

Useful numbers when the surgery is closed
Please click here

Call Recording
Please note all calls to and from the surgery are now recorded for the protection of you, the surgery and for internal training purposes.

Are you a Carer?
A Carer is someone who, without payment provides help and support to a relative friend or neighbour, who could not manage without their help due to a physical or mental illness, addiction or disability.  Becoming a carer can happen to anyone at any time and affects people from all cultures and of all ages. Carers Support are at the surgery every Friday morning between 09:00 and 10:30, they can offer help advice and support for you.

Call: 01304 364637

Text 07545 916214


E Mail: Website:

A&E Myth Buster

Please see this A&E Myth Buster it may help you improve the care you receive.

Thanet CCG governing body meetings
Click HERE to see future dates of your local CCG governing body meetings.

Mobile Phone Website   New website for Mobile Phones and Tablets

We now have a mobile version of our Practice website.

If you use a smart phone such as an Apple iPhone, Google Android or Blackberry, or a Tablet computer you will probably be directed to the mobile version first.

If you still wish to see the desktop version of the website there is a link at the foot of each mobile website page.

On-line Access   Prescription Service

You can now order your repeat prescription online using Patient Access.  You can use our online appointments button to book appointments with your named GP up to 4 weeks in advance.

Whether you are at home or work you can quickly log on to view, book and cancel appointments and order repeat prescriptions via the internet. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.


Latest News   Patient Participation Group

Did you know we have a patient participation group?

The purpose of the PPG group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Click here for further information.

Latest News   Latest News

Have a look at our Latest News page. There's information on:

  • Need a Dentist
  • New Appointments System
  • Patient Participation Group
  • Our New Website
  • CQC registration

Latest News   Patient Survey (and Annual Report)

Here is the results of our patient survey carried out during the last week of January 2014.

We would like to thank all our patients for their feedback, our report with actions we have agreed with the patient group after the survey is above.  Please go to our patient group page for more information.

We’re all in this together (a message from one of our patient group members)
The whole of the NHS is going through some extensive changes at the moment to the way GP services are delivered in our area. This has meant a lot of extra work for our team of doctors. In the Grapevine or
East Cliff Practice
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