Accessible Information Standard

As a practice we are committed to providing high quality primary care services to all.

We would like to ensure that patients who have a disability or sensory loss receive information that they can access and understand, therefore we are able to provide letters in large print or send communications via pdf format to a personal email address so it can be read using the ‘read aloud’ function via the pdf software. We can also provide printed communication on yellow paper for visually impaired patients and have an induction loop system in our Reception area.

Please let any member of our team know if you feel you find it hard to read information sent out by us and require it to be sent in a different manner and will be do our best to accommodate your request.

To help us you may wish to download, complete and return to us this communication card.

Adults with a Learning Disability

Don’t miss out - apply to be on our learning disability register. We work closely with our local Community Learning Disability Team to support patients with a Learning Disability to access the care they need. Find out more by clicking this link to see a video from Mencap.

To help us you may wish to download, complete and return to us this letter.

Further information

To find out more about the Accessible Information Standard click here or read an easy read version here


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