Coronavirus (Covid-19) Helpdesk

Get the latest NHS information and advice about coronavirus (COVID-19) and the vaccine programme

 

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Just to reassure you we remain open and we are working hard to continue to provide a service to you. We are facing significant increased demand due to the ongoing Coronavirus pandemic as well as dealing with our own staff shortages. For this reason you will notice changes to the way we offer services and we ask for your support and understanding at this time.

Despite these challenges we are deploying more staff to answer the telephone and you may also have spotted we have introduced a new E-Consult service to enable you to contact the surgery in and out of hours for advice and queries.

Where we have had to defer patients for routine follow up appointments we are now starting to call patients in for these appointments priortised according to clinical need. Please also note that we are aware that some medication reviews are overdue and we are working hard to deal with the backlog.

Please find a leaflet with information on how you keep safe whilst isolating at home here.