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Dr Alyson Macpherson
We are sorry to announce that Dr Macpherson has resigned as a partner at the practice at the end of December 2018. She has worked with us for twenty one years and we thank her for her hard work and dedication.
At this time we have been unable to recruit a new GP to replace Dr Macpherson. As a Practice we have decided to allocate each of her patients to one of the existing practice doctors. Please ask reception after the 7th of January if you would like to know the name of your new GP.
In order to maximise the benefits of continuity of care the Practice GPs are arranged into clinical teams. Please note that your new GP may be in a different team from the one you were previously attached to. Although we ask that you see the same doctor where possible, if your usual GP is not available another doctor in that team will be covering. Teams will be renamed as Blue, Red and Green from the New Year.
If anyone wishes to say a personal goodbye to Dr Macpherson we do ask that you do this in writing rather than taking an appointment that may be needed for a medical problem. Reception will be happy to pass your messages on to Dr Macpherson
Dr Macpherson plans to take a short break and hopes to return to the practice in a few months time in a new role as part of our Acute Care Team. She will no longer be responsible for a list of registered patients though.
Acute Care Team
At East Cliff, we believe that you should be able to access high quality medical care in a timely manner, appropriate to the urgency of your problem. As a Practice, we are always looking for innovative ways to improve the service you receive whether this is care of an ongoing problem or help with an acute illness. Nationally, patient demand for appointments is at an all-time high, whilst at the same time there is a recruitment crisis in general practice. We have for some time been developing a number of alternative solutions that benefit both patients and GPs.
As an initiative to optimise appointment use, we have introduced a new service The Acute Care Team. It is staffed by three acute care practitioners, each of whom is an experienced nurse with additional training (and experience) in the management of new problems.
Each day, this team will see the majority of patients with problems that need to be seen that day. The Acute Care Practitioner will be supported by one of the practice GPs on a rotational basis who will be available for queries. The Acute Care Team will deal with your immediate medical need and will direct you towards your usual GP if any further care is needed.
Monthly Health Awareness Campaign
February 2019 monthly theme - Stroke
A stroke is a serious life-threatening medical condition that occurs when the blood supply to part of the brain is cut off.
Strokes are a medical emergency and urgent treatment is essential.
The sooner a person receives treatment for a stroke, the less damage is likely to happen.
If you suspect that you or someone else is having a stroke, phone 999 immediately and ask for an ambulance.
Symptoms of a stroke
The main symptoms of stroke can be remembered with the word F.A.S.T.:
Face – the face may have dropped on 1 side, the person may not be able to smile, or their mouth or eye may have dropped.
Arms – the person with suspected stroke may not be able to lift both arms and keep them there because of weakness or numbness in 1 arm.
Speech – their speech may be slurred or garbled, or the person may not be able to talk at all despite appearing to be awake; they may also have problems understanding what you're saying to them.
Time – it's time to dial 999 immediately if you see any of these signs or symptoms.
For more information please click here
We want to get better at communicating with our patients.
We want to make sure you can read and understand the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
Please tell the receptionist if you need information in a different format or communication support.
For more information please click here
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