SURGERY NEWS

Surgery POD

Our Surgery POD is located on the left hand side of the building near reception.  The POD can take your blood pressure and weight and send your readings directly to your medical records. It is always useful to do this prior to seeing the doctor as it will save a little time at your appointment and the doctor will be aware.

Friends and Family Test 

Please click to see our latest data from I Want Great Care, they support us in analysing patient feedback both on paper and on line.  You can also see our latest performance report

Registration with the Care Quality Commission

From 1st April 2013 we have had to be registered with the Care Quality Commission, you can see the summary about this registration in our Exernal Accreditation section.

Need a Dentist?

People needing NHS dental treatment or a check-up can call the number free on 0808 238 9797 (mobile networks may charge the caller) or you can text 0794 309 1958 for a call back. The helpline is open from 8am to 4pm Monday to Friday.

Emergency Dental Service

DentaLine is the NHS's emergency dental service. DentaLine can treat patients who:

• are bleeding heavily (haemorrhaging) from the mouth
• have an injury to their teeth or mouth
• have severe facial swelling
• are in pain that started suddenly and cannot eased by pain killers

NHS charges apply at all DentalLine centres. For information about NHS dental services and costs see NHS Choices.

Normal opening hours: 7pm - 10.30pm every day plus weekends and bank holiday mornings 9.30am - 11am.

Patients should telephone the centres before attending and will be assessed during their call  to determine how urgently treatment is needed.

For emergency advice or help in finding your local Kent Dentaline service Phone: 01634 890300

New Appointment System

We have now changed our appointment system taking into account the comments from our patient survey and patient group. Please pick up a leaflet from reception or on the website for full details. Want to be able to book an appointment on line with your usual doctor? This is now available, ask at reception. This is a separate system to repeat medication requests. If you donot have internet access this does not give any advantage to those who do. All appointments release at the same time on the web or on the phone or in person.

Patient Participation Group

Our Patient Participation Group encourages patients to give their views about how the practice is doing. We would like to be able to find out the opinions of as many patients as possible and are asking if people would like to provide their e-mail addresses so that we can contact you with some questions every now and then. Are you interested in leaving your email address? If so could you can pick up a form at reception to complete with you full contact details. There will be a secure box to post your completed form. Your details will only be used for this purpose and will be kept safely and securely.