Welcome to East Cliff Practice

We hope you find this website both useful and informative.

If you have any comments or suggestions about this site, or how it can be improved, please Contact Us.


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GP Vacancies

We currently have a vacancy for:

  • GP

Click here to find out more and apply

Changes to your Gabapentin or Pregabalin prescription

From April 1st 2019 Pregabalin and Gabapentin will be legally classed as "Controlled Drugs". There will be some extra rules and restrictions around supplying these medicines.

You might notice the following Changes:

  • Your prescription for Gabapentin or Pregabalin cannot be sent electronically; instead it will be printed as a normal prescription and collected by yourself or the pharmacy.
  • If you are collecting your prescription from reception we will ask you to sign a record book.
  • When you (or your representative) collect your prescription from the pharmacy, they may ask you for identification if they do not know you, and will also ask you to sign for them. Most people will show a driving licence or a bank card.
  • Before you leave the pharmacy with your prescriptions it is a good idea to check you have everything you expected. It is possible that your Gabapentin or Pregabalin could be in a separate bag.
  • Your prescriptions for these medicines will be for no longer than 28 days. If you are taking a number of medicines we will give you a 28 day supply of them all. We hope this will make it easier for you to order and collect your prescriptions all at the same time.
  • Your prescription is only valid for 28 days. This means it cannot be supplied to you after this time. It is a good idea to collect your prescription from the pharmacy soon after the doctor has written the prescription.

We would like to reassure you that there will be no changes to the way you order your medicines. Please continue to order and collect your medicines in the same way, ideally electronically. If you don’t know how to do this ask reception for advice or go to https://www.patientaccess.com/  and click on “Register.”

Please feel free to ask for more information from your pharmacy team or our reception team about these changes.

Dr Alyson Macpherson

We are sorry to announce that Dr Macpherson has resigned as a partner at the practice at the end of December 2018. She has worked with us for twenty one years and we thank her for her hard work and dedication.

At this time we have been unable to recruit a new GP to replace Dr Macpherson. As a Practice we have decided to allocate each of her patients to one of the existing practice doctors. Please ask reception after the 7th of January if you would like to know the name of your new GP. 

In order to maximise the benefits of continuity of care the Practice GPs are arranged into clinical teams. Please note that your new GP may be in a different team from the one you were previously attached to. Although we ask that you see the same doctor where possible, if your usual GP is not available another doctor in that team will be covering. Teams will be renamed as Blue, Red and Green from the New Year.

If anyone wishes to say a personal goodbye to Dr Macpherson we do ask that you do this in writing rather than taking an appointment that may be needed for a medical problem. Reception will be happy to pass your messages on to Dr Macpherson

Dr Macpherson plans to take a short break and hopes to return to the practice in a few months time in a new role as part of our Acute Care Team. She will no longer be responsible for a list of registered patients though.


Acute Care Team

At East Cliff, we believe that you should be able to access high quality medical care in a timely manner, appropriate to the urgency of your problem.  As a Practice, we are always looking for innovative ways to improve the service you receive whether this is care of an ongoing problem or help with an acute illness. Nationally, patient  demand for appointments is at an all-time high, whilst at the same time there is a recruitment crisis in general practice. We have for some time been developing a number of alternative solutions that benefit both patients and GPs.

As an initiative to optimise appointment use, we have introduced a new service The Acute Care Team.  It is staffed by three acute care practitioners, each of whom is an experienced nurse with additional training (and experience) in the management of new problems.

Each  day, this team will see the majority of patients with problems that need to be seen that day.  The Acute Care Practitioner will be supported by one of the practice GPs on a rotational basis who  will be available for queries.  The Acute Care Team will deal with your immediate medical need and will direct you towards your usual GP if any further care is needed.


Monthly Health Awareness Campaign

March 2019  Mental Health Awareness

One in four adults and one in 10 children experience mental illness, and many more of us know and care for people who do

Am I depressed? How can I feel less stressed? Why am I so anxious?

Tips and advice to boost mental health

Not sure how you're feeling? Try this mood assessment quiz.

Self-help and treatments

If you're considering trying self-help techniques or seeking treatment for mental health problems, these can help you weigh up your options:

Do you need urgent mental health help now?

See your GP if:

  • you've been feeling depressed for more than a few weeks
  • your anxiety is affecting your daily life

If you want to talk to someone right away, the mental health helpline page has a list of organisations you can call for immediate help.

The Samaritans helpline is available 24 hours a day, 365 days a year, for people who want to talk in confidence. Call 116 123 (free).

If you've had thoughts of self-harming or are feeling suicidal, contact someone you can trust immediately, such as a friend or relative.

If you find it difficult to talk to someone you know, you could:

  • call your GP – ask for an emergency appointment
  • call 111 out of hours – they will help you find the support and help you need
  • contact your mental health crisis team – if you have one


Accessible Information

We want to get better at communicating with our patients.

We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Please tell the receptionist if you need information in a different format or communication support.

For more information please click here

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