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Welcome to East Cliff Practice

We hope you find this website both useful and informative.

If you have any comments or suggestions about this site, or how it can be improved, please Contact Us.

Practice building

 

Latest News

  • Influenza Vaccine
  • Coronavirus Vaccine
  • E-Consultations
  • Text messaging service
  • A plea to be an understanding patient
  • Monthly Health Awareness Campaign
  • Accessible Information
  • Surgery News

 

Influenza Vaccine

There has been an unprecedented demand for a Flu vaccination this year. We have exhausted our supply of vaccines which would normally have lasted us for the whole winter season. We have placed an order for a further supply of vaccines but are still awaiting confirmation of a delivery date. In line with national guidance our priority will be to complete the vaccinations for people over 65 and those under 65 who are in specific at risk groups. We hope to be able to take bookings for further flu vaccinations in early December but this will be dependent on having a firm delivery date for the additional vaccines.

Patients aged 50 to 64. The government announced on Friday that patients within this age group would be eligible for a flu vaccination from 1st December we will aim to offer flu vaccinations to this group of patients subject to our ability to secure additional vaccines and subject to our own satffing capacity to put on additional clinics. We will update further when we have more news.

Coronavirus Vaccine

Whilst we hope to be able to offer appointments for the Coronavirus vaccine we are still awaiting confirmation that a vaccine is licenced and available and how the programme is to be delivered. We will update this website when we have further news.

E-Consultations

We are now offering E-Consultions which will allow you to have electronic consultations with your Doctor or other clinician as well as accessing advice and information on different problems and conditions. To access this simply click on the most appropriate option on the blue pop up on this website. We hope that this will reduce some of the frustration and long waits when trying to contact us via the telephone. We will aim to respond as quickly as possible and by at least by close of play the next working day but please understand we are launching this additional service at a time of increased demand and with fewer staff.

 

eConsult Patient Facing Video

 

eConsult Patient Facing Video (with audio and sub-titles)

 

How to upload a Photo while submitting an eConsult

 

Text messaging service

Do we have your up to date mobile details? We are now using a new text messaging service calle AccuRx to send messages. The messages can include electronic clinks which will allow you to have video consultations with he doctor and even electronic copies of fit notes. You can use our new E-Consult service to tell us of any changes to mobile numbers (use the 'Request fit notes and GP letters, or ask about recent test result option').

Please ensure we have up to date details as we may use this to communicate details of the various vaccination programmes as information becomes available.

 

A plea to be an understanding patient

It is very sad that whilst we are doing our best to maintain a service during the most difficult of times our staff are reporting higher levels of rudeness and abuse from patients.

We do appreciate that this is a very difficult time for all of us, both patients and staff, who are having to cope with increased frustration, pressure and stress. We would respectfully remind patients not to abuse NHS staff as they are doing their best to help you under very difficult circumstances.

We do adhere to the NHS Zero tolerance guidance and will de-register patients who abuse our staff.

 

Monthly Health Awareness Campaign

November Health Awareness - Men's Health

Answers to the most commonly asked questions relating to Men's Health can be found on the NHS Choices website here

This will cover sexual health questions, general questions about appearance, performance and other related topics that you may find difficult to discuss in person with the GP. However, if ever you are concerned about something, always seek advice from your doctor.

Prostate Cancer

Prostate cancer is the most common cancer in men in the UK. It usually develops slowly, so there may be no signs for many years.

Symptoms of prostate cancer do not usually appear until the prostate is large enough to affect the tube that carries urine from the bladder out of the penis (urethra).

When this happens, you may notice things like:

  • an increased need to pee
  • straining while you pee
  • a feeling that your bladder has not fully emptied

These symptoms should not be ignored, but they do not mean you have prostate cancer.

It's more likely they're caused by something else, such as prostate enlargement.

 

Accessible Information

We want to get better at communicating with our patients.

We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Please tell the receptionist if you need information in a different format or communication support.

For see our accessible information page for more information.

 

Surgery News

  • Changes at East Cliff Practice
  • Certificates and Letters

 

Changes at East Cliff Practice

We would like to advise patients that we have completed a merger with Invicta Health Community Interest Company.

Background

There are several changes coming to the way in which primary care is organised. More money is promised to the NHS in exchange for operating in both larger units and with changed ways of working and delivering patient care at a local level.

Our surgery partners have been considering together how best to secure the future care of our patients. To make sure everyone benefits from these planned changes we realise that we need to be part of a larger organisation but have wanted to implement this whilst keeping the feel of current practice.

After careful investigation of the possibilities by our partners, we have now joined Invicta Health Community Interest Company, a local provider of primary care services. Both organisations have a common aspiration to provide excellent primary care alongside training staff at all levels.

The Benefits

We will continue to provide patient care alongside inputting into the wider vision of Invicta Health CIC.

In the short term, we will be working to standardise working processes and patients will benefit from investment in improved systems and options to access care through increased use of technology.

In the longer term, all will benefit from the opportunities that come from being part of a larger organisation.

This merger will also give the practice an enhanced ability to cope with NHSE long term plans as well as the increasing regulatory demands. We believe this is an exciting opportunity which we must take advantage of given the current challenges facing general practice both locally and nationally.

 

Certificates and letters

We are having to prioritise urgent issues over more routine work and we ask for your understanding and support if these take longer than they would otherwise.

The NHS and the Department for Work and Pensions, is now live for patients to be emailed a digital isolation note. Isolation notes provide patients with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work. As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes. The notes can be accessed through the NHS website and NHS 111 online. After answering a few questions, an isolation note will be emailed to the user. If they don’t have an email address, they can have the note sent to a trusted family member or friend, or directly to their employer. The service can also be used to generate an isolation note on behalf of someone else.

Please also note that letters that have been sent out centrally by NHS England to those patients considered very high risk if exposed to Covid 19 and should self isolate for 12 weeks. These have not been co-ordinated by the practice. The practice is separately identifying patients who our GPs consider may be at very high risk and they will be contacted separately.

 

Job Vacancies

We currently have a vacancy for:

GP

See our jobs page to find out more and apply

 

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