Prescriptions

 

Please follow the guidelines and choose the right option for you.

Ordering a repeat prescription

We do not take prescription requests over the phone.

Repeat prescriptions are only able to be re-ordered if your doctor has agreed with this. Your repeat medication request will be ready for collection from the surgery after 5 to 7 working days or your chosen pharmacy after 5 to 7 working days (this does not include bank holidays or weekends).

Your GP may need more information about your condition which may delay processing. During particularly busy times it may take longer to process prescriptions – please be patient we process around 5,500 prescription requests every week.

We would encourage everyone to request their repeat prescriptions via the NHS app or through your nominated pharmacy.

  • Please allow 5 to 7 working days (excluding weekends and Bank Holidays) for your request to be processed.
  • Please request your repeat prescription when you have 7 to 10 days’ supply left.

Please be aware that these timescales may be affected by increases in demand for prescriptions during busy periods.

We are aware that local pharmacies are taking steps to manage their own demand, please note that your nomination pharmacy may have additional processing times. There may also be disruption to some home delivery services. For more information please contact your pharmacy directly.

Controlled drugs can only be issued monthly and cannot be issued early.

Repeat requests can be left at reception during normal working hours. When the surgery is closed you can use the post box near Paydens, the NHS app or our online form

Do your medicines run out at different times?

Would you like to order and collect them all at once?

If so, please complete this form. A prescription can be issued for different amounts of each item so that they can all be ordered at the same time in future.

We hope that this will save time for you, us and your pharmacy.

Please be aware that some medicines are only used “when required”. It may not be possible to bring these medicines in line with others. They would need to be ordered only if you need them.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

View the NHS Medicines A to Z

If you would like to speak to someone at the GP surgery about your prescription, please call 01843 855 800.

Further prescriptions information

Medication reviews

Patients on repeat medication will be asked to see a Clinical Pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

More information about how to save on medication waste

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses.

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy